PC Smartz has provided the International Boxing Hall of Fame software counseling and training for several years and we are very pleased with the services.
Patricia provides detailed, hands on training in a very comfortable and understanding way that helps us with immediate benefits. With each situation she is able to bring together a logical solution that resolves the matter and provides us the road-map to solve future issues.
Always a phone call away and pleasant to work with, she is an asset to anyone requesting consulting with various software programs. In today’s times, being effective in your business is important to keep progress moving along without delays.
PC Smartz provides quality service to keep the International Boxing Hall of Fame on track and moving in the right direction.
International Boxing Hall of Fame
“It is a pleasure to acknowledge that our employees at the Benefit Funds office of UFCW Local One have now been trained in computer skills that promote more efficient and timely work performance. The one-on-one training is priceless!”
Jean M. Pawelek, Executive Administrative Assistant
to Michael R. Ciancaglini UFCW Local One Benefit Funds
"Patricia came in and delivered the training that was relevant to our daily work. The excel instruction was easy to follow and it was like having a friend show you how to put together complex pivot tables. The training provided a good overview of the major functions that some of our staff never knew existed. The staff after the training are already utilizing some of the techniques learned in the class and they are feeling more confident in their Excel abilities."
Christopher Burns- Fiscal Director,
Mohawk Valley Community Action Agency
We used PC Smartz for a project and were thrilled with the results.
Human Resources Manager
Mac-Clark Restaurants, Inc.
When I met Patricia, I had never used a computer and my new job was literally all on computer. After many crying episodes someone told me about this wonderful IT staff who could help me. Patricia worked with me tirelessly daily. She never lost her patience or got upset as how totally inept I was. At this point I was middle aged and hadn’t grown up with a computer.
So, day after day as I discovered new things that I didn’t know she would walk me through it. Once I became somewhat computer literate, she advanced me. She then started to bring my paper reports onto the computer. She would also develop applications to make my reports and tracking tools computerized.
I would have had to give up this job if it was not for Patricia. I stayed for 13 years and she supported me the entire time she was there. To this day I can’t thank Patricia enough for how she saved me and my job.
I can say without hesitation that Patricia will give you her all and when you come away from her course you will have learned a lot.
Mary Lou Kunkel
You never forget the best teachers you have had. That is why I fondly remember Patricia Cerio who helped those of us in healthcare that were computer illiterate when a new era of documentation was upon us. Pat explained things in our language and was extremely patient with those of us who needed so much help. I would highly recommend Pat as your instructor for your computer needs. Shirley Cummings
Patricia Cerio trained me years ago. She was my very first experience with a computer, and I found her to be very knowledgeable, personable, kind, and EXTREMELY PATIENT as I knew absolutely nothing about computers. To this day, I continue to call on her with questions and/or advice and she is still the same knowledgeable, personable, kind, and EXTREMELY PATIENT person that she was back then. I would most definitely recommend her to any agency looking to upgrade their computer skills. SHE’S THE BEST!
"Patricia's ability to multi-task and coordinate several projects is a key part of her success and skill set. She makes it her business to understand the needs of the client and with a solid grasp of industry concepts, delivers tangible and measurable results." Michael Relyea
"Patricia is an outstanding staff development presenter. Her knowledge of the software programs she teaches is extensive and her organization is evident. She has a very accessible teaching style, moderating her material to the level of expertise of her students." Sheri Hunter
"Patricia is an excellent trainer and very easily adapts the topic to the level of the class ensuring that the time spent in training is always time well spent!" James Girlamo