PC Smartz has provided the International Boxing Hall of Fame software counseling and training for several years and we are very pleased with the services.
Patricia provides detailed, hands on training in a very comfortable and understanding way that helps us with immediate benefits. With each situation she is able to bring together a logical solution that resolves the matter and provides us the road-map to solve future issues.
Always a phone call away and pleasant to work with, she is an asset to anyone requesting consulting with various software programs. In today’s times, being effective in your business is important to keep progress moving along without delays.
PC Smartz provides quality service to keep the International Boxing Hall of Fame on track and moving in the right direction.
Mr. Edward Brophy
International Boxing Hall of Fame
Canastota, New York
I don’t normally do reviews or testimonials if I don’t like how someone’s service is. I usually just don’t use them again. But this is one particular testimony that I definitely have to brag about!
When I first started working with Patricia, of PC Smartz, I was afraid and the fear came from me having little to no experience with computers, especially with Microsoft Word programs. My boss signed me up for these classes and I was bothered at first because I felt like I didn’t need them. I even blew off a couple classes. But let me tell you this lady has made taking these classes fun and easy.
One would think that they can’t learn much by doing her virtual sessions but it’s like she’s right there in the room with me teaching me step by step. She put me in this zone of wanting to learn with no judgment on what I didn’t know, and listen I knew nothing, but I am proud to say with her level of skills and tactics she used to help with the things that makes you better in what you don’t know is exceptional. I even have my fiancé sitting down taking her class because it’s nothing like the personal attention that she gives all the way down to the notes that she transfers to you to help out when she’s not around.
She always makes herself available to you. I even signed up for more classes and I’m actually excited when my days come around for my session.
I laugh, I learn and walk away with the best feeling ever because I’m learning something different. I have and will continue to recommend her services.
Ms. I’Tange Brown
Global Plasma Solutions
Trish created and delivered e-learning courses for our strategic technologies. She helped assess how training could facilitate business needs and produced the content to support positive change. Trish skillfully managed stakeholder needs during the content development process, ensuring alignment, engagement, and expectation management.
Trish is a tech-savvy training professional with proven experience in e-learning development and production, which supported our core business processes. She was a collaborative team member who successfully worked across all levels of our organization.
Mr. Ron Crozier
Director of Information Technology and Operations
Tobacco Free Kids
We used PC Smartz for a project and were thrilled with the results.
Mr. Joseph Adamczyk
Human Resources Manager
Mac-Clark Restaurants, Inc.
Utica, New York
Trish is a skilled professional. Her class was geared towards my individual goals and we were able to work on my existing projects.
Thanks to current technology, it felt as though she was right at my desk answering my questions. The virtual class is a great tool, especially when I do not have to travel!
The whole experience was a positive one.
Mrs. Jennifer Jacobo
Human Resources Manager
Global Plasma Solutions
When I met Patricia, I had never used a computer and my new job was literally all on computer. After many crying episodes someone told me about this wonderful IT staff who could help me. Patricia worked with me tirelessly daily. She never lost her patience or got upset as how totally inept I was. At this point I was middle aged and hadn’t grown up with a computer.
So, day after day as I discovered new things that I didn’t know she would walk me through it. Once I became somewhat computer literate, she advanced me. She then started to bring my paper reports onto the computer. She would also develop applications to make my reports and tracking tools computerized.
I would have had to give up this job if it was not for Patricia. I stayed for 13 years and she supported me the entire time she was there. To this day I can’t thank Patricia enough for how she saved me and my job.
I can say without hesitation that Patricia will give you her all and when you come away from her course you will have learned a lot.
Ms. Mary Lou Kunkel
Director of Nursing (Retired)
You never forget the best teachers you have had. That is why I fondly remember Patricia Cerio who helped those of us in healthcare that were computer illiterate when a new era of documentation was upon us. Pat explained things in our language and was extremely patient with those of us who needed so much help. I would highly recommend Pat as your instructor for your computer needs.
Mrs. Shirley Cummings
Patricia Cerio trained me years ago. She was my very first experience with a computer, and I found her to be very knowledgeable, personable, kind, and EXTREMELY PATIENT as I knew absolutely nothing about computers.
To this day, I continue to call on her with questions and/or advice and she is still the same knowledgeable, personable, kind, and EXTREMELY PATIENT person that she was back then.
I would most definitely recommend her to any agency looking to upgrade their computer skills. SHE’S THE BEST!
Ms. Kathy Scalise
"Patricia's ability to multi-task and coordinate several projects is a key part of her success and skill set. She makes it her business to understand the needs of the client and with a solid grasp of industry concepts, delivers tangible and measurable results."
Mr. Michael Relyea
"Patricia is an outstanding staff development presenter. Her knowledge of the software programs she teaches is extensive and her organization is evident. She has a very accessible teaching style, moderating her material to the level of expertise of her students." Sheri Hunter
"Patricia is an excellent trainer and very easily adapts the topic to the level of the class ensuring that the time spent in training is always time well spent!"
Mr. James Girolamo
"Patricia came in and delivered the training that was relevant to our daily work. The excel instruction was easy to follow and it was like having a friend show you how to put together complex pivot tables.
The training provided a good overview of the major functions that some of our staff never knew existed.
The staff after the training are already utilizing some of the techniques learned in the class and they are feeling more confident in their Excel abilities."
Mr. Christopher Burns- Former Fiscal Director, Mohawk Valley Community Action Agency